Izenda Expands Premium Support and Maintenance Program
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Based upon some feedback from our most demanding partners, we are pleased to announce that we have expanded our support capabilites to our Premium Support and Maintenance Clients with better support access and faster telephone support time. Additionally, we have enriched our on-line knowledge base so we can better serve all our users with an improved customer service experience. We look forward to your continued feedback as to how we can better serve you every day.
For those not familiar with the Izenda support capabilities, the following support options are available:
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Program Benefits
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Phone Support
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IM/Chart Support
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Email Support
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Knowledge Base
Support
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Upgrades to Next
Version
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Premier Support
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Yes
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Yes
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Yes
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Yes
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Free
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Standard Support
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-
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-
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Yes
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Yes
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Free
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No Tech Support
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-
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-
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-
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Yes
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No
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