Business Process Analyst

A business process analyst is someone with expertise in business structural organization and how it affects workflow. Their aim is to completely analyze the current processes a business is using and to then evaluate and select methods that can improve these processes significantly.

Criteria for strategic improvements implemented by a business process analyst can vary greatly, but common ones include: improved efficiency, reduced operational costs, quicker time to approval of major project decisions, better compliance, increased transparency, and better accountability to key stakeholders.

In order to implement the sweeping changes that bring about improvements such as these, a business process analyst must first closely analyze the existing processes through data. They will study the established organizational structure and policies in detail. Then, they will analyze how work tasks and overall project milestones are carried through and how closely these operations mirror the company’s intended performance.

Then, the business process analyst will work with key stakeholders to determine criteria that can help them identify what optimal solutions and improvements may look like. With these criteria in mind, they can then use their knowledge of corporate processes, efficient administration policies and data from the existing practices of the business to recommend key changes that bring about improvements.

A business process analyst may work internally for a company, or they may be hired as an outside consultant. They are frequently attached to a project manager to help them oversee and make recommendations for several projects at once. They may also be involved in a more general corporate and administrative restructuring that has an overall impact on how work is accomplished and how decisions are made.

Business process analysts differ from project managers in that they are intended to oversee the more general organization and structure of a project as opposed to working intimately with the project and its planned tasks. They often report directly to administration or to key stakeholders to ensure that their recommendations are heard by the decision-makers who can affect the most meaningful changes.

Companies and organizations look to business process analysts for their extensive knowledge of how organizational structures enable a company to remain productive, efficient, and compliant with both internal policies and external regulations.

A business process analyst will typically be involved with several projects at one time. Their role may be completed upon presenting their recommendations to key stakeholders, or they may stay onboard on a continuing basis to ensure recommendations are implemented properly and to see if more recommendations may be needed as the company evolves.