Adding Custom Charts to Izenda

By | Izenda Reports, Tips

We often get asked how many different types of charts we support. While there are about a hundred variations we support out of the box, our underlying Dundas API can generate pretty much any chart style or type imaginable.  If you’d like us to create a custom chart for you, just send us a picture of what it should look like.

Supporting additional chart types involves adding UI elements to the chart tab and applying the behavior via the CustomizeChart() method.  In this article we will add an average line to our plot chart.

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We Get Mentioned at Idol, CRM Idol, That Is!

By | Customer Success, Izenda Reports, News & Events

One of our customers, bigWebApps, just got a very nice review by the judges over at the CRM Idol 2011 Competition. The judges singled out in their review of bigWebApps’ helpdesk application its Time & Expenses management module:

“…their time and expenses tracking is superlative, probably their best component. They are able to link the time/expenses to the activities of the individual tech with their customers with export to Freshbooks and an easy to read report (using the Izenda reporting engine, one that we had never heard of until speaking with bigWebApps). Rate plans are entirely customizable and can be assigned to an account or a project.”

Way to go Patrick Clements of bigWebApps! And while the judges might not have heard about Izenda, they know a good reporting system when they see it!

Izenda Reports 6.4: User Defined Constraints with Wildcards

By | Izenda Reports, Tips

(This is part of a series of posts on the new Izenda Reports 6.4, presently at the Release Candidate stage.)

New virtual constraints are easy to add in Izenda Reports. Complicated schemas no longer require extensive user education or the changing of database schemas. Virtual constraints allow Izenda Reports to know about any connections between tables. For example, users can even run reports on Sales Force databases without reshaping the schema. These may be required to use smart join. Read More

Izenda Reports 6.4: Save Controls Added to the Report Viewer

By | Izenda Reports, Tips

(This is part of a series of posts on the new Izenda Reports 6.4, presently at the Release Candidate stage.)

Enhanced Report Viewer

In version 6.4 we’re adding save controls to the Report Viewer so that modified reports can be saved or turned into new reports directly from the Report Viewer. No more going to the Report Designer just to save report filter selections. Read More