How Do You Know Your Customers Are Satisfied? Ask Them

By | Independent Software Vendors, Tips, Tips and Tricks

Customer satisfaction surveyIt seems that everyone has figured out the best way to get direct customer feedback: a questionnaire. You get them at the grocery store, you get them at the drive through, you even get them at the movie theater, so why shouldn’t you be giving one out as well to see how your business is doing? Here are some best practices for creating your own B2B survey to see how your customers think that you are doing. Read More